NGO & engagement

AI analysis of social media campaigns

International 2023

Context

The NGO needed to compare environmental narratives on Facebook and Instagram to guide communications investments.

Approach

LLM methodology (ChatGPT + tailored prompts) scoring tone/topics/perspectives, correlated with Facebook/Instagram KPIs by audience type (age, country, interests) and yielding comparative visuals.

Impact

Budget reallocation per country/platform and an internalized analysis framework.

Posts analyzed

60 k

Languages

8

Visualizations

50+

LLMOpenAINLPTypeScript

What we delivered

  • Prompts capturing tone, actors, topics and emotions on Facebook/Instagram.
  • Automated pipeline: social data → LLM → scoring of topics/tones/perspectives per audience type.
  • Cross-analysis with post performance to recommend priority themes.
  • Documented methodology replicable by local teams.
  • Enablement sessions to interpret recommendations and adjust budgets.

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